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Listcounts 9-13-19 Release Notes

Listcounts September 13, 2019 – Release Notes

NFocus has launched the first in a series of upgrades to our online data portal Listcounts.  Upgrades will add additional features, increase intuitiveness, and improve the overall user experience.  Subsequent releases are scheduled throughout 2019 and 2020.

September 13, 2019

The first implementation focuses on user account management.

Differences users will notice for this upgrade:

  • Account Management drop-down menu in top right corner
  • Upgraded user experience of the Account Management menu
  • Addition of Companies tab

For a more detailed overview of the September release notes, or to schedule a demo of Listcounts, please contact your Account Manager or email us.

Account Management drop-down menu

Users will notice a new user ID menu in the top right corner of the screen.  By clicking on the drop-down menu, users can quickly access their Account Management menu.

Account Management menu

A new horizontal Account Management menu provides a simplified user experience for users to manage certain aspects of their Listcounts account.  Simplified fields and more intuitive headings make it easier for users to complete information.

Companies tab

Listcounts users will now notice the new Companies tab.  This consolidates two previous features: customer information in the Address Book and the company information box.

 

About Listcounts:

Developed and managed by NFocus, the Listcounts portal provides you 24/7 access to the top marketing databases available.   Easily accessible, continually updated and customizable, the Listcounts portal gives you total control scaled to meet your specific needs.  Features include robust mapping options, list segmentation, suppression, extensive reporting capabilities, and full white-label integration.  Contact us to learn more about Listcounts or to schedule a demo.

About NFocus:

Since 1989, NFocus has helped marketers succeed by providing scalable data solutions for their businesses.  Printers, marketers, publishers, retail companies and non-profits have partnered with NFocus because of our deep postal knowledge and extensive data portfolio.

Listcounts Upgrades

NFocus is excited to announce the first in a series of upgrades to our online data portal Listcounts

Listcounts Direct mail data portal

Listcounts users will notice some new changes when they log into the system.  Starting in September NFocus began rolling out a series of upgrades that will include new features, increased intuitiveness, and an improvement in the overall aesthetics of the site’s user experience.

The first update launched September 13th and coincided with the monthly data publish.  The September upgrade focuses on refreshing the Account Management user menu.  See detailed release notes here.  Users will see additional upgrades in subsequent releases scheduled throughout 2019 and 2020.

About Listcounts:

Developed and managed by NFocus, the Listcounts portal provides you 24/7 access to the top marketing databases available.   Easily accessible, continually updated and customizable, the Listcounts portal gives you total control scaled to meet your specific needs.  Features include robust mapping options, list segmentation, suppression, extensive reporting capabilities, and full white-label integration.  Contact us to learn more about Listcounts or to schedule a demo.

About NFocus:

Since 1989, NFocus has helped marketers succeed by providing scalable data solutions for their businesses.  Printers, marketers, publishers, retail companies and non-profits have partnered with NFocus because of our deep postal knowledge and extensive data portfolio.

Dorian Impacts USPS Services

Listing of areas impacted by Hurricane Dorian

Updated 9/6/2019 8:07am

Florida

All offices that were closed due to Hurricane Dorian have resumed normal operations.

South Carolina

Due to mandatory evacuations in the counties listed below because of Hurricane Dorian, there are impacts to USPS operations:

  • Redirect competitive products (First-Class and Priority Mail) to Columbia P&DC.
  • Priority Mail Express and live animal shipments suspended guarantee and embargo lives.
  • FAST no redirect on drops. Suspending SCF drops to Charleston P&DC.
  • Suspending DDU drops.
  • Suspending Target pickups.
  • Embargo Marketing Mail – Update Service Delivery Calculator competitive products.
  • Retail operations will be closed until further notice.

The following Post Offices have reopened:

County Name

Facility Name

Address

ZIP Code

Horry Aynor 2945 Highway 501 E

29511

Horry Conway 2570 Main St

29526

Horry Green Sea 3720 Mitchell Sea Rd

29545

Horry Longs 50 Highway 9 E

29568

Horry Loris 3085 Broad St

29569

 

  • Charleston P&DC, 7075 Cross County Rd., North Charleston, 29518-9996 — Facility is closed.

The following Post Offices are closed until further notification:

County Name

Facility Name

Address

ZIP Code

Beaufort Beaufort 501 Charles St

29902

Beaufort Bluffton 25 Thurmond Way

29910

Beaufort Bluffton Carrier Annex 208 Red Oaks Way

29909

Beaufort Burton 11 Robert Smalls Pkwy Ste C

29906

Beaufort Fairfield 213 William Hilton Pkwy

29926

Beaufort Harbourtown 71 Lighthouse Rd Ste 1

29928

Beaufort Hilton Head Island 10 Bow Cir

29928

Beaufort Lobeco 1892 Trask Pkwy

29931

Beaufort Marine Corps Air Sta 1283 Geiger Blvd

29904

Beaufort Parris Island 292 Boulevard De France

29905

Beaufort Port Royal 1625 Paris Ave

29935

Beaufort Saint Helena Island 774 Sea Island Pkwy

29920

Beaufort Seabrook 219 Seabrook Rd

29940

Beaufort Sheldon 21 Paige Point Blf

29941

Berkeley Bonneau 104 Cedar St

29431

Berkeley Cordesville 2732 Highway 402

29434

Berkeley Cross 1836 Ranger Dr

29436

Berkeley Goose Creek 307 N Goose Creek Blvd

29445

Berkeley Huger 3282 Highway 41

29450

Berkeley Jamestown 4354 N Highway 17a

29453

Berkeley Moncks Corner 117 N Highway 52

29461

Berkeley Pineville 2080 Highway 45

29468

Berkeley Pinopolis 1940 Pinopolis Rd

29469

Berkeley Russellville 1737 Highway 35

29476

Berkeley Saint Stephen 3981 Byrnes Dr

29479

Charleston Adams Run 5190 Highway 174

29426

Charleston Ashley River 1964 Ashley River Rd Ste B

29407

Charleston Awendaw 6201 N Highway 17

29429

Charleston Charleston 83 Broad St

29401

Charleston Cross County 7075 Cross County Rd

29418

Charleston East Bay 557 E Bay St

29403

Charleston Edisto Island 539 Highway 174

29438

Charleston Folly Beach 107 E Indian Ave

29439

Charleston Hollywood 6345 Highway 162

29449

Charleston Isle Of Palms 1000 Palm Blvd

29451

Charleston James Island 579 Folly Rd

29412

Charleston Johns Island 2860 Maybank Hwy

29455

Charleston Ladson 3213 Ladson Rd

29456

Charleston Mc Clellanville 959 S Pinckney St

29458

Charleston Mount Pleasant 1050 Johnnie Dodds Blvd

29464

Charleston North Charleston 6401 Rivers Ave

29406

Charleston Pinehaven 2180 Mcmillan Ave

29405

Charleston Ravenel 6239 Savannah Hwy

29470

Charleston Saint Andrews 78 Sycamore Ave

29407

Charleston Sullivans Island 2061 Middle St

29482

Charleston Wadmalaw Island 1917 Liberia Rd

29487

Colleton Cottageville 10969 Cottageville Hwy

29435

Colleton Green Pond 12225 Green Pond Hwy

29446

Colleton Islandton 14759 Sniders Hwy

29929

Colleton Jacksonboro 16534 Ace Basin Pkwy

29452

Colleton Lodge 21080 Bells Hwy

29082

Colleton Round O 11110 Round O Rd

29474

Colleton Ruffin 21972 Lowcountry Hwy

29475

Colleton Smoaks 27639 Lowcountry Hwy

29481

Colleton Walterboro 333 E Washington St

29488

Colleton Williams 1718 George Warren Dr

29493

Dorchester Dorchester 2650 Highway 78

29437

Dorchester Harleyville 130 E Main St

29448

Dorchester Oakbrook 10070 Dorchester Rd

29485

Dorchester Reevesville 108 Rigby St

29471

Dorchester Ridgeville 185 Church St

29472

Dorchester Saint George 5988 W Jim Bilton Blvd

29477

Dorchester Summerville 301 N Gum St

29483

Georgetown Andrews 102 N Morgan Ave

29510

Georgetown Georgetown 1101 Charlotte St

29440

Georgetown Murrells Inlet 654 Bellamy Ave

29576

Georgetown Pawleys Island 10993 Ocean Hwy

29585

Horry Carolina Forest 4025 Postal Way

29579

Horry Coastal 4009 Highway 17 S

29582

Horry Little River 4299 Horseshoe Rd N

29566

Horry Live Oak 820 67th Ave N

29572

Horry Myrtle Beach 505 N Kings Hwy

29577

Horry North Myrtle Beach 621 6th Ave S

29582

Horry Socastee 7140 Highway 707

29588

Horry Surfside Beach 420 Highway 17 N

29575

Jasper Hardeeville 23848 Whyte Hardee Blvd

29927

Jasper Pineland 3672 Cypress Branch Rd

29934

Jasper Ridgeland 7554 W Main St

29936

Jasper Tillman 28 Cotton Hill Rd

29943

(Colleton Green Pond 12225 Green Pond Hwy

29446

Colleton Islandton 14759 Sniders Hwy

29929

Colleton Jacksonboro 16534 Ace Basin Pkwy

29452

Colleton Lodge 21080 Bells Hwy

29082

Colleton Round O 11110 Round O Rd

29474

Colleton Ruffin 21972 Lowcountry Hwy

29475

Colleton Smoaks 27639 Lowcountry Hwy

29481

Colleton Walterboro 333 E Washington St

29488

Colleton Williams 1718 George Warren Dr

29493

Dorchester Dorchester 2650 Highway 78

29437

Dorchester Harleyville 130 E Main St

29448

Dorchester Oakbrook 10070 Dorchester Rd

29485

Dorchester Reevesville 108 Rigby St

29471

Dorchester Ridgeville 185 Church St

29472

Dorchester Saint George 5988 W Jim Bilton Blvd

29477

Dorchester Summerville 301 N Gum St

29483

Georgetown Andrews 102 N Morgan Ave

29510

Georgetown Georgetown 1101 Charlotte St

29440

Georgetown Murrells Inlet 654 Bellamy Ave

29576

Georgetown Pawleys Island 10993 Ocean Hwy

29585

Horry Carolina Forest 4025 Postal Way

29579

Horry Coastal 4009 Highway 17 S

29582

Horry Little River 4299 Horseshoe Rd N

29566

Horry Live Oak 820 67th Ave N

29572

Horry Myrtle Beach 505 N Kings Hwy

29577

Horry North Myrtle Beach 621 6th Ave S

29582

Horry Socastee 7140 Highway 707

29588

Horry Surfside Beach 420 Highway 17 N

29575

Jasper Hardeeville 23848 Whyte Hardee Blvd

29927

Jasper Pineland 3672 Cypress Branch Rd

29934

Jasper Ridgeland 7554 W Main St

29936

Jasper Tillman 28 Cotton Hill Rd

29943

Several counties in South Carolina have been mandated to evacuate at noon EST on Sept. 2. As a result, the Charleston P&DC processing facility is closed. Please note the following:

  • Redirect competitive products (FC & priority) to Columbia P&D
  • PME and LIVES suspended guarantee and embargo lives
  • FAST no redirect on drops. Suspending SCF drops to Charleston P&DC
  • Suspending DDU drops
  • Suspending Target pickups
  • Embargo Marketing Mail – Update Service Delivery Calculator (SDC) competitive products
  • Retail operations will be closed until further notice

North Carolina

Due to Hurricane Dorian, there are impacts to our operations in 3-digit ZIP Codes 284 and 285. Effective today (Sept. 5), all delivery in these areas has been suspended. Retail and BME operations are closed. All collection boxes in these delivery areas have been taken out of service. Priority Mail Express and live animal shipment guarantees are suspended and there is an embargo for live animal shipments. DDU drop shipments are suspended.

In addition, the following Contract Postal Units will close until further notice:

  • Leland Ace Hardware CPU, 117 Village Rd. NE, Suite B, 28451
  • Calabash Ace Hardware CPU, 9030 Beach Dr. SW, 28467

Due to the evacuation of New Hanover County, effective today (Sept. 5) Priority Mail Express and live animal shipments guarantees are suspended and there is an embargo for live animal shipments. DDU drop shipments are suspended. Retail and BME operations are closed until further notice

The following Post Offices are closed:

  • Carolina Beach, 1323 Bridge Barrier Rd., 28428
  • Kure Beach, 237 Fort Fisher Blvd. N, 28449
  • Oak Island CPU, 5703 E. Oak Island Dr., 28465
  • Topsail Beach CPU, 714 S. Anderson Blvd., 28445
  • UNC Wilmington CPU, 601 College St., 28407
  • Village of Bald Head Island CPU, 104 Lighthouse Wynd, 28461
  • Wigglesworth Ace Hardware CPU, 3516 S. College Rd., 28412
  • Wrightsville Beach, 206 Causeway Dr., 28480

Additionally, in 3-digit ZIP Codes 278 and 279, Priority Mail Express and live animal shipments guarantees are suspended and there is an embargo for live animals. DDU drop shipments are suspended. Retail and BME operations are closed until further notice.

The following Post Offices are closed:

  • Aurora, 186 N. 5th St., 27806
  • Avon, 41196 NC Hwy 12, 27915
  • Bath, 415 Carteret St., 27808
  • Belhaven, 614 W. Old County Rd., 27810
  • Blounts Creek, 13746 NC Hwy 33 E, 27814
  • Buxton, 48042 NC Hwy 12, 27920
  • Chocowinity, 100 Patrick Ln., 27817
  • Corolla, 1150 Ocean Trail, 27927
  • Duck CPU Kitty Hawk, 1245 Duck Rd., 27949
  • Edward, 19160 NC Hwy 33 E, 27821
  • Engelhard, 34668 US Hwy 264, 27824
  • Fairfield, 7089 NC Hwy 94, 27826
  • Frisco, 53590 NC Hwy 12 , 27936
  • Hatteras, 57689 NC Hwy 12, 27943
  • Kill Devil Hills, 301 S. Croatan Hwy, 27948
  • Kitty Hawk, 3841 N. Croatan Hwy, 27949
  • Mann’s Harbor, 6941 US Hwy 64, 27953
  • Manteo, 2128 US Hwy 64 and 264, 27954
  • Nags Head, 100 Deering St., 27959
  • Ocracoke, 1122 Irvin Garrish Hwy, 27960
  • Pantego, 26022 US Hwy 264 E, 27860
  • Pinetown, 378 Main St., 27865
  • Rodanthe, 25969 NC Hwy 12, 27968
  • Scranton, 500 Old US Hwy 264, 27875
  • Swanquarter, 1271 Main St., 27885
  • Wanchese, 3525 Mill Landing Rd., 27981
  • Washington, 222 W. 2nd St., 27889

Due to evacuations of Brunswick, Carteret and New Hanover counties because of Hurricane Dorian, the following are effective Sept. 5:

  • Priority Mail Express and live animals shipments suspended guarantee and embargo for live animals.
  • DDU drop shipments suspended.
  • Retail and BME operations closed until further notice.

 The following Post Offices are closed:

  • Atlantic Beach, 1516 W. Fort Macon Rd., 28512
  • Carolina Beach, 1323 Bridge Barrier Rd., 28428
  • Davis, 272 Horseshoe Rd., 28524
  • Emerald Isle, 142 Eastview Dr., 28594
  • Gloucester, 310 Pigott Rd., 28528
  • Harkers Island, 823 Island Rd., 28531
  • Kure Beach, 237 Fort Fisher Blvd. N, 28449
  • Marshallberg, 1160 Marshallberg Rd., 28553
  • Sealevel, 751 Hwy 70, 28577
  • Smyrna, 467 Hwy 70, 28579
  • Supply, 25 Blanton Rd. SE, 28462
  • Topsail Beach CPU, 714 S. Anderson Blvd., 28445
  • UNC Wilmington CPU, 601 College St., 28407
  • Village of Bald Head Island CPU, 5703 E. Oak Island Dr., 28465
  • Wigglesworth Ace Hardware CPU, 3516 S. College Rd., 28412
  • Wrightsville Beach, 206 Causeway Dr., 28480

Hyde County

Due to a mandatory evacuation of Hyde County because of Hurricane Dorian, the following are effective Sept. 5:

  • Priority Mail Express and live animal shipments guarantee suspended and embargo for live animals.
  • Retail operations closed until further notice.

The following Post Offices are closed until further notice:

  • Engelhard, 34668 US Hwy 264, 27824

PO Box section only offices

  • Fairfield, 7089 NC Hwy 94, 27826
  • Scranton, 500 Old US Hwy 264, 27875
  • Swanquarter, 1271 Main St., 27885

Georgia

All offices that were closed due to Hurricane Dorian have resumed normal operations.

 

Source: https://about.usps.com/newsroom/service-alerts/weather-updates-business.htm

 

2nd Quarter Helping Others Succeed Award Announced

Tim Schryver receives NFocus Helping Others Succeed award

Tim Schryver

Tim Schryver, Software Development Manager, was awarded the Helping Others Succeed award for the second quarter of 2019.  The award is given quarterly to an NFocus employee who shows exemplary conduct in helping others succeed.

Tim is focused on helping others succeed through the continual development and improvement of our proprietary software solutions including the Listcounts ® data portal.

“Tim has said that his goal is to make our software the best it possibly can be,” said Doug Cronin, President of NFocus.  “He has worked tirelessly to his goal, and the results have been tremendous.”

Tim is continuously helping our clients and the NFocus Customer Service department by improving Listcounts’ productivity and functionality.  As Software Development Manager, Tim also plays a large role in helping NFocus succeed by mentoring and leading our team of Developers.

Tim has been working in software field since 2012 and has experience in Healthcare, eCommerce fulfillment and Marketing.  Tim grew up in Thornville and currently lives in Lancaster with his wife, two kids and two dogs.

 

ResQue Access Update

Update process from prior version of GO-Global

Introduction

Access to ResQue is changing slightly with an update to the underlying connection method, GO-Global. The update provides an easier installation process for new users and a more reliable connection for existing users. This change will appear to groups of users starting 03 June 2019 and should be deployed to all users by 31 June 2019. This document details the expected changes. No action is required from you until your usual ResQue link prompts you for a download.

Update and Install process for New and Existing Users

1. The first time you navigate to a ResQue link that has been updated you will see the following download wheel.  This may take up to two minutes to complete.

2. Once downloading has completed you will be redirected to this page. If it does not appear after a few minutes, reload the page. Click the ‘Download’ link. You will be asked to save ‘go-global.exe’ or automatically start downloading this file.

3. Run ‘go-global.exe’ after the download has completed.

4. The following installer should appear. Click the ‘Install’ button to begin the installation. A progress bar will appear.

5. Once the installation has completed, the ‘Close’ button will appear. Click the close button and return to your browser.

6. The web page in your browser will automatically reload and provide the ResQue login after you exit the GOGlobal Single User installer. If the page does not reload after a few moments, reload the page and the ResQue login prompt will be provided.

Compatibility

GO-Global Client
Users can connect to a GO-Global Host from any computer that supports a GO-Global client. GO-Global supports the following platforms:
 Windows 10 Pro and Enterprise (32-bit/64-bit), Windows 8.1 Pro and Enterprise (32-bit/64-bit), Windows 7 with Service Pack 1 (32-bit/64-bit)
 Mac OS X 10.10 and later
 Red Hat Enterprise Linux and 6 and 7 (64-bit), CentOS 6 and 7 (64-bit), SUSE Linux Enterprise Desktop 12 (64-bit), Ubuntu 16.04 LTS (64-bit)

GO-Global supports the following browsers:
 Internet Explorer 11 (32-bit)
 Mozilla Firefox 52 and later (standard and ESR, 32-bit and 64-bit)
 Apple Safari 9 or later on Mac OS X
 Google Chrome with Windows 7, Windows 8.1, Windows 10, and Chromebook
 Microsoft Edge

Troubleshooting

If you have any issues installing or connecting to ResQue, please ensure that security policies, antivirus or firewall software, and browser extensions are not causing issues with the GO-Global application. It is also helpful to try an alternate web browser if you are experiencing issues connecting.

You can also download a PDF version of these instructions by clicking this link.

Please contact support@n-focus.com if you continue to have problems connecting to ResQue.