NFocus will be closed Monday September 2nd in observance of Labor Day.
Access to ResQue is changing slightly with an update to the underlying connection method, GO-Global. The update provides an easier installation process for new users and a more reliable connection for existing users. This change will appear to groups of users starting 03 June 2019 and should be deployed to all users by 31 June 2019. This document details the expected changes. No action is required from you until your usual ResQue link prompts you for a download.
Update and Install process for New and Existing Users
1. The first time you navigate to a ResQue link that has been updated you will see the following download wheel. This may take up to two minutes to complete.
2. Once downloading has completed you will be redirected to this page. If it does not appear after a few minutes, reload the page. Click the ‘Download’ link. You will be asked to save ‘go-global.exe’ or automatically start downloading this file.
3. Run ‘go-global.exe’ after the download has completed.
4. The following installer should appear. Click the ‘Install’ button to begin the installation. A progress bar will appear.
5. Once the installation has completed, the ‘Close’ button will appear. Click the close button and return to your browser.
6. The web page in your browser will automatically reload and provide the ResQue login after you exit the GOGlobal Single User installer. If the page does not reload after a few moments, reload the page and the ResQue login prompt will be provided.
Users can connect to a GO-Global Host from any computer that supports a GO-Global client. GO-Global supports the following platforms:
Windows 10 Pro and Enterprise (32-bit/64-bit), Windows 8.1 Pro and Enterprise (32-bit/64-bit), Windows 7 with Service Pack 1 (32-bit/64-bit)
Mac OS X 10.10 and later
Red Hat Enterprise Linux and 6 and 7 (64-bit), CentOS 6 and 7 (64-bit), SUSE Linux Enterprise Desktop 12 (64-bit), Ubuntu 16.04 LTS (64-bit)
GO-Global supports the following browsers:
Internet Explorer 11 (32-bit)
Mozilla Firefox 52 and later (standard and ESR, 32-bit and 64-bit)
Apple Safari 9 or later on Mac OS X
Google Chrome with Windows 7, Windows 8.1, Windows 10, and Chromebook
If you have any issues installing or connecting to ResQue, please ensure that security policies, antivirus or firewall software, and browser extensions are not causing issues with the GO-Global application. It is also helpful to try an alternate web browser if you are experiencing issues connecting.
You can also download a PDF version of these instructions by clicking this link.
Please contact firstname.lastname@example.org if you continue to have problems connecting to ResQue.
NFocus is currently looking to fill the position of Training Coordinator
*The Training Coordinator is responsible for analyzing training needs, developing curriculum, and delivering courses to staff members and customers.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type: Full-time
Questions? Contact Dianne Garlinger Director of Finance and Human Resources
Tiffani Rossi, Client Growth Specialist, was awarded the Helping Others Succeed award for the first quarter of 2019. The award is given quarterly to an NFocus employee who goes above and beyond helping others succeed.
“‘Helping others succeed’ is the NFocus vision statement, it drives everything we do,” said Doug Cronin, President of NFocus. “Tiffani is an example of someone who takes great pride in helping others succeed, whether that is with her co-workers, our clients, or people outside of NFocus.”
Tiffani is focused on helping clients with their marketing efforts by optimizing targeting, improving data quality and analyzing results. As the Client Growth Specialist, Tiffani works one-on-one with clients to build custom data solutions to meet the unique needs of each client.
Tiffani frequently collaborates with other departments in NFocus to help. It is common for Tiffani to be found working with the Account Managers or the Data Analysts helping build solutions.
Tiffani earned a Bachelor’s degree from Park University and an Associate’s degree from Hocking College. Tiffani was born and raised in Lancaster, Ohio where she currently lives with her husband, two kids, two dogs, a cat and a turtle.
This developer will contribute to innovation which is critical for the growth of a fast growing, mission-driven sustainable business. The Full Stack Developer is responsible for the development of web applications that take into consideration all aspects of application development architecture design including – performance, scalability, coding, caching, security, encryption, session state management, and error logging and testing. Successful candidates will be self-starters and have a passion for software development. Collaboration with all NFocus departments and with our enterprise customers is required, making good communication and interpersonal skills essential.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Core Technologies Listed in Priority
Email questions or your resume to Dianne Garlinger, Director of Finance and Human Resources
On behalf of the entire NFocus family, we wish you and your family a very happy holiday season!
NFocus will be closed the following days:
December 24th and 25th
December 31st and January 1st
Thank you and happy holidays!
The NFocus Team
NFocus is excited to announce the appointment of Cliff Reynolds to the role of Director of Information Technology.
Cliff brings a wealth of experience to the NFocus team including IT infrastructure, global manufacturing, system operations, and network management. Cliff’s background includes working as an IT Project Manager and Senior Program Director for Fortune 500 companies in the Midwest. Cliff also spent 15 years in IT Infrastructure and Operations for the United States Marine Corps.
“We are thrilled to have Cliff join the NFocus family,” said Doug Cronin, President of NFocus. “Cliff’s experience and knowledge will be a tremendous asset to our Development team.”
Cliff lives in Lancaster with his wife and four kids. Cliff volunteers with veterans helping them transition into jobs after their service ends by assisting them with job placement services and is the President for the Lancaster Gales Youth Football Association.
About NFocus: NFocus is a company rooted in strong data, supported by knowledgeable people, and strengthened by innovative solutions to accelerate growth. Founded in 1989, NFocus helps marketers succeed through our proprietary marketing technology, robust data portfolio, and extensive industry experience. Processing billions of data records annually, NFocus is a proven marketing partner for a variety of clients across the United States.
NFocus is looking for a Senior Software Architect to join our team.
The Sr Software Architect leads a team through specific team tasks, including system or process maintenance, new project delivery, and production issue resolution. Works with IT Senior Management to develop department direction and vision. Sets goals to ensure the success of the Team. Provides both team and cross functional leadership while ensuring the quality and timeliness of all team deliverable. The Sr Software Architect participates on one or more project teams, including supporting the design and modeling of the architecture and related solutions, component identification, quality reviews and adherence to policies, standards, guidelines and procedures. They review existing business processes to improve business processes as well as support all architectural disciplines under Sr IT Management direction. They will also be required to give input to the overall ESA practice and standards.
Essential Functions Include