Deletion Request

Under the California Consumer Privacy Act, California residents have the right to request deletion of their Personal Information.

If you are a California resident and decide to pursue a deletion request, we will delete your Personal Information, subject to any applicable exemptions by law or policy. For example, we may retain Personal Information that is needed to prevent fraud or to meet our legal obligations. Additionally, we are not able to delete your Personal Information from any third party’s records, however, we will request that our service providers delete your Personal Information to the same extent we delete it.

We may delete your Personal Information by permanently deleting it, deidentifying it, or aggregating it with Personal Information from other people.

To request deletion of your Personal Information from our systems, please complete the form at the bottom of this page or call us at (844) 201-3013. On receipt of your request, we may request additional information if we are unable to verify your identity based on comparing the information you submit with information we retain in our files, or if we believe additional information is needed to verify your identity. We may send you and require you to return a signed declaration, under penalty of perjury, verifying your identity and request. You will receive a confirmation of our receipt of your request within 10 days after submission.

We have 45 days to respond with confirmation of deletion or an explanation of the reasons we were unable to delete your Personal Information. We may also inform you that we need up to 45 additional days to respond and the reason we need additional time.

If you are an authorized agent of a requesting consumer, you must provide a written authorization from the consumer or a copy of a lawful power or attorney that permits you to submit the request on the consumer’s behalf. You may provide that written authorization to us via email at consumer@n-focus.com after submitting the request. We may contact you or the consumer on whose behalf you claim to act to verify your authorization.

Additional information about how we use and disclose Personal Information, including the types of third parties to whom we sell Personal Information, and methods by which you may contact us with questions, can be found in our Privacy Policy. Before submitting your deletion request, we urge you to read and consider the Privacy Policy.


Name(Required)
Address(Required)
What are your preferred contact methods for questions about your request?
How do you want to receive deletion confirmation?(Required)
Are you submitting this request as an authorized agent for the above consumer?(Required)
Certification(Required)
By submitting this form, I certify that I am the above-named individual or a person authorized by the above-named individual to submit this form on their behalf. I understand that NFocus may contact me at the phone number I entered above and/or via email to obtain identity verification and validate this request.
This field is for validation purposes and should be left unchanged.