Training Coordinator

Posted on by Tom Russo

NFocus is currently looking to fill the position of Training Coordinator

*Summary/Objective

*The Training Coordinator is responsible for analyzing training needs, developing curriculum, and delivering courses to staff members and customers.

*Essential Functions

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Confers with management, supervisors, employees, and customers to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, business initiatives, and technologies.
  • Designs, develops, implements, and delivers training programs for varying levels of individuals within the company and to customers.
  • Coordinates training schedule with the hiring and training demands of the company and customers.
  • Formulates teaching outline and determines instructional methods such as individual training, group instruction, demonstrations, meetings, and workshops.
  • Prepares and distributes training aids, such as instructional material, handouts, evaluation forms, and visual aids.
  • Schedules the appropriate classroom and prepares the physical setup, including audiovisual equipment.
  • Develops and maintains continual education support materials to be used for reference once training has been completed.
  • Continually evaluates training progress and training procedures to monitor and analyze course effectiveness and update curriculum as needed.
  • Develops strong relationships with management and staff to develop course materials and receive feedback.
  • Remains current on developments in training and instructional methodologies.

Competencies

  • Business Acumen
  • Communication Proficiency
  • Initiative
  • Relationship Management
  • Time Management
  • Organizational Skills
  • Problem Solving/Critical Thinking

Job Type: Full-time

Experience:

  • Training & Development: 2 years (Preferred)

Work authorization:

  • United States (Required)

Questions?  Contact Dianne Garlinger Director of Finance and Human Resources

Winner of Helping Others Succeed Award Announced

Posted on by Tom Russo

Tiffani Rossi receives first ever NFocus Helping Others Succeed award

Tiffani Rossi, Client Growth Specialist, was awarded the Helping Others Succeed award for the first quarter of 2019.  The award is given quarterly to an NFocus employee who goes above and beyond helping others succeed.

“‘Helping others succeed’ is the NFocus vision statement, it drives everything we do,” said Doug Cronin, President of NFocus.  “Tiffani is an example of someone who takes great pride in helping others succeed, whether that is with her co-workers, our clients, or people outside of NFocus.”

Tiffani is focused on helping clients with their marketing efforts by optimizing targeting, improving data quality and analyzing results.  As the Client Growth Specialist, Tiffani works one-on-one with clients to build custom data solutions to meet the unique needs of each client.

Tiffani frequently collaborates with other departments in NFocus to help.  It is common for Tiffani to be found working with the Account Managers or the Data Analysts helping build solutions.

Tiffani earned a Bachelor’s degree from Park University and an Associate’s degree from Hocking College.  Tiffani was born and raised in Lancaster, Ohio where she currently lives with her husband, two kids, two dogs, a cat and a turtle.